1. About ScanKaroMenu
These Terms govern your use of scankaromenu.com and the ScanKaroMenu service. ScanKaroMenu provides tools for businesses across sectors to publish catalogs, share QR codes and manage supported orders and business features. By creating an account or using the service, you agree to these Terms. Read our Privacy Policy for information about personal data. Questions and complaints can be sent to help@scankaromenu.com.
2. Eligibility and accounts
You must be at least 18 and legally able to enter into an agreement to create a business account. If you act for a business, you must have authority to do so. Provide accurate details, protect your login credentials and manage access granted to staff. You are responsible for activity you authorize through your account. Notify us of suspected misuse. Do not impersonate another person or access a business you are not authorized to manage.
3. Business responsibilities
Businesses are responsible for their products and services, descriptions, images, prices, taxes, availability, required disclosures, licences and compliance with applicable law. Verify imported or AI-generated content before publishing it. Keep customer-facing information accurate, including contact details and any order, fulfilment, cancellation and refund conditions. Only collect and use customer data for legitimate purposes and with any required notice or permission. Do not publish confidential data or content you lack the right to use.
4. Customer orders and fulfilment
The listed business supplies the products or services and is responsible for accepting, fulfilling, cancelling and resolving issues with its orders. ScanKaroMenu provides the technology and is not the seller of those products or services. A submitted order or automated receipt is not a guarantee of stock, acceptance or completion time. Check the displayed order details and confirm special requirements with the business before ordering. Contact the business for changes, cancellations, returns, refunds, product safety concerns or fulfilment disputes. Nothing in these Terms removes statutory consumer rights.
5. Payments, plans and refunds
Customer orders currently use payment at the business where indicated; submitting an order does not by itself charge a payment method. Free and paid platform features depend on the plan and availability displayed in your workspace. A displayed plan price alone does not initiate a purchase. If a paid checkout is offered, review the price, billing period, taxes, renewal terms and cancellation/refund conditions presented before confirming payment. Do not make a payment if these details are unclear; contact support first. There is no automatic renewal authorization solely from accepting these Terms. For billing errors or platform payment questions, email support with the transaction reference, without sending full card or bank credentials. Merchant order refunds remain the merchant’s responsibility, subject to applicable law.
6. Uploads, AI and intellectual property
You retain your rights in content you submit and permit ScanKaroMenu and its service providers to host, process, display and transmit it as needed to deliver the features you request. You must have the necessary rights to upload or publish that content. AI imports and generated images can be inaccurate or unsuitable and may not be unique; they do not guarantee ownership, exclusivity or freedom from third-party claims. Review names, prices, descriptions and images before saving or publishing. Do not use generated images to misrepresent actual products. ScanKaroMenu branding, software and site materials remain subject to their owners’ intellectual property rights.
7. Acceptable use
Do not use the service for unlawful products or services, fraud, infringement, harassment, misleading listings or unauthorized disclosure of personal information. Do not upload malware, attempt to bypass access controls, misuse another business’s data, disrupt the service or automate activity that places an unreasonable load on it. Do not misuse customer contact details for unsolicited communications. We may restrict content or access to address unlawful activity, security risks, abuse or material violations of these Terms.
8. Availability, changes and account closure
Features may change or be temporarily unavailable because of maintenance, provider outages or technical issues. We do not promise uninterrupted access, a particular sales outcome or guaranteed delivery times. Keep copies of important business records. Some history and preferences are stored only in your browser and can be lost if browser data is cleared. To request closure of your account, email support; logging out or clearing browser data does not close the server account. Closure does not erase outstanding obligations or records that must be retained. Material paid-service changes will be subject to the applicable purchase terms and legal requirements.
9. Third-party services and demonstrations
Links, hosting, analytics, AI processing and any supported payment checkout can involve third-party services with their own terms and privacy practices. Demonstration screens and sample orders are illustrative and do not place real orders or create a paid subscription. Review the live business and checkout details before acting.
10. Liability and your legal rights
To the extent permitted by applicable law, ScanKaroMenu is not responsible for losses caused by inaccurate merchant listings, merchant fulfilment failures, unauthorized use of credentials outside our control, third-party outages or loss of data stored only on your device. This does not exclude liability or remedies that cannot lawfully be excluded, including applicable consumer rights. These Terms do not guarantee the security, availability or suitability of a merchant’s products or services.
11. Governing law, complaints and updates
These Terms are governed by the laws of India, subject to any mandatory protections that apply where you live. Disputes may be brought before the courts or authorities that have jurisdiction under applicable law; no mandatory consumer remedy is excluded. Contact help@scankaromenu.com with a description and relevant business, account or order reference so we can investigate a platform complaint. Merchant fulfilment complaints should also be raised with the merchant. Revised Terms will be posted with an updated date, with additional notice or agreement where required by law.